ALPINA SMILE AWARDS

Your loyalty is rewarded!

Without guests, a hotel is just a building. It is our guests who make our Hotel Alpina a building filled with life, and who and put a smile on your face and ours. With the new “Alpina Smile Rewards” program, we would like to thank you for your loyalty. Colorful content and a wide range of offers are available exclusively to our participating hotel guests. 

Alpina Lounge

3-levels loyalty program: Crystal, Ruby and Sapphire

This is our gift to you!

Become a member of our program and ensure you get “Alpina at its best”! There are so many rewards. We know you want the best of the best. And that’s what you get with the Alpina Smile Rewards. We give these rewards to our guests, because they are the best.  Because without you, dear guests, our Hotel Alpina would be a building without smiles – no jovial staff, no smiling guests, and we as hosts would have less reason to laugh.

Chrystal Smile

The basic rewards with a wealth of content

Right after your first stay, you can obtain the Crystal Smile, either at the hotel at home when you e-mail us. An initial credit of €25 for your next stay and 5% off the daily rate for your next booking are just two of your benefits. A warm welcome from us! Even at the “welcome” part of our program, you receive an initial bonus of €25, which can be redeemed during one of your stays. In order to make the book even easier, you get 5% off your room bookings (per room, not applicable to the ski pass portion of packages or to other discounts).


Chrystal Smile Rewards - 5 benefits:

  • Exclusive members’ offers with discounts or added value          
  • €25 voucher as a welcome gift
  • 5% Crystal Smile Loyalty discount on the room price*  
  • Birthday Bonus (*during your stay at the Hotel Alpina)
  • Fun competitions

* Upon request / subject to availability and per room. 

Alpina Chrystal Smile Rewards

Ruby Smile

The "middle one"

Alpina Ruby Smile Rewards
Your value increases with the number of  stays and sales. From € 6,000, - or 14 nights in two years, you are already in the Ruby Smile level.

There you will receive a welcome bonus of € 50, - and will benefit from a further 10 advantages.

What is the difference between Chrytal and Ruby?
Guests with sales of more than € 6,000, - or 14 nights within 2 years are invited to become "Ruby Members". Enjoy special benefits and privileges!

Ruby Smile Award - 11 benefits

  • Exclusive members’ offers with discounts or added value                       
  • Fun competitions
  • € 50,- voucher as a welcome gift         
  • 7 % Crystal Smile Loyalty discount on the room price         
  • Birthday Bonus (*during your stay at the Hotel Alpina)             
  • Bottle of sparkling wine in room upon arrival
  • Partner Promotions       
  • Premium Guest Amenities in your bathroom           
  • Early check-in subject to availability
  • Late check-out subject to availability        
  • Room adjustment to suit personal preferences, subject to availability
*Upon request / subject to availability and per room

SAPPHIRE SMILES

As exclusive as it gets!

The Sapphire Smiles membership is reserved for our most loyal guests. If you are interested in this exclusive loyalty level with all of the listed benefits, we look forward to receiving your message to your host and the master of the house, Mr. Matthew Will. He will create an exclusive offer just for you and will answer all your questions. Exclusive to our Alpina investors.

Sapphire Smile Rewards - 13 benefits:

  • Exclusive members’ offers with discounts or added value   
  • Fun competitions
  • Personal birthday voucher     
  • Bottle of sparkling wine in room upon arrival
  • Partner promotions       
  • Premium guest amenities in the bathroom          
  • Early check-in subject to availability
  • Late check-out subject to availability     
  • Room adjustment to suit personal preferences, subject to availability 
  • Free room upgrade subject to availability
  • €75 voucher as a welcome gift        
  • Participation in and benefits from the Alpina Investment Conzept
  • 10% Sapphire Smile Loyalty discount on the room price*
*Upon request / subject to availability and per room
Alpina Sapphire Smile Rewards

Important information

zum Alpina Treueprogramm

The advantages of the loyalty program are only valid for direct bookings and are valid for one calendar year. A transfer to the next calendar year is not possible. A combination with other discounts is also not possible.

Registration made easy
You can register today for our Alpina loyalty program via e-mail. Contact us during your stay directly at the hotel reception or write an E-mail to office@alpina-obertauern.at with the subject "Alpina Smile - Awards".

Conditions:
  • The mentioned advantages are valid only when you book directly at Hotel Alpina.
  • All benefits are valid per year and can not be transferred to the following year.
  • The benefits can not be combined with other discounts and offers.